Responsible Gaming
at pcb88
Gambling is entertainment. At pcb88, we are committed to keeping it that way for every member in Bangladesh. This page explains the tools available to help you stay in control, the warning signs to watch for, and how to reach us if gaming ever stops feeling fun.
Feel In Control
pcb88 takes responsible gaming seriously. We believe that every player in Bangladesh has the right to enjoy sports betting, live casino, and slots in a safe, transparent environment — and that it is our duty to provide the tools and information that make that possible.
Responsible gaming at pcb88 is not just a legal checkbox. Our support team is trained to recognise signs of distress and refer members to appropriate help. Our platform tools are built to be genuinely useful — not buried in settings menus — and every player can activate them at any time, free of charge, without needing to justify their decision.
If you ever feel that your gambling is no longer under your control, please use the tools on this page or contact our support team immediately. Help is always available, and reaching out is always the right call.
Six pillars that underpin pcb88's responsible gaming framework — applied consistently for every member on the platform.
Age Verification
Every new pcb88 account goes through an identity and age verification process before full access is granted. Members who cannot confirm they are 21 or older will have their accounts suspended and any deposited funds returned. We use document checks and third-party KYC services to make this verification robust.
Deposit Limits
Members can set daily, weekly, or monthly deposit limits on their pcb88 account at any time. Once a limit is in place it takes effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the increase comes into force. Reductions take effect at once, with no waiting period.
Session Time-Out
If you need a short break from gambling, pcb88's time-out feature lets you pause your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out you cannot log in, deposit, or place bets. The time-out cannot be ended early, ensuring a genuine cooling-off window.
Self-Exclusion
Self-exclusion is a longer-term tool for members who want to stop gambling completely. pcb88 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. During self-exclusion, the account is fully closed and all promotional communications are stopped. Reinstatement requires a formal review after the exclusion period ends.
Reality Checks
pcb88 can send session reminder notifications that show you how long you have been playing and how much you have deposited or wagered in the current session. These reality checks appear at intervals you set — every 30, 60, or 90 minutes — and are a simple, effective way to stay aware of your activity without interrupting gameplay.
24/7 Support Access
Our English-language support team is available around the clock via live chat. Any member who contacts us about a gambling concern is treated with complete discretion and directed to the most appropriate tool or external resource. No member is ever made to feel judged for raising a responsible gaming concern with our team.
Self-Exclusion
Requesting self-exclusion at pcb88 is straightforward. The process takes less than five minutes and takes effect the moment our team confirms your request. You do not need to provide a reason, and there is no fee.
Contact Support via Live Chat
Open the live chat widget on any pcb88 page. Tell the support agent that you wish to request a time-out or self-exclusion. You can also send an email to the plain-text address: [email protected]
Choose Your Exclusion Period
Select the duration that suits your situation: 24-hour time-out, 7-day break, 6-month self-exclusion, 1-year exclusion, 3-year exclusion, or permanent account closure. Our team will explain the difference between each option if you are unsure.
Confirm Your Identity
The agent will verify your identity by asking for your registered username and one piece of account information. This prevents third parties from applying exclusions without your knowledge.
Exclusion Is Applied Immediately
Once confirmed, your account is suspended within minutes. Login access, deposits, and betting are all blocked for the duration of the exclusion. All marketing emails and promotional notifications are stopped at the same time.
Returning After Exclusion Ends
When a self-exclusion period ends, your account does not automatically reopen. You must contact support to request reactivation. Our team will speak with you briefly before reinstating access to ensure you are comfortable proceeding.
Every pcb88 member has access to these tools free of charge. Contact live chat support to activate any of them at any time, Bangladesh Standard Time (BST, UTC+6) or otherwise.
Daily Deposit Limit
Set a maximum amount you can deposit in any 24-hour rolling period. Once reached, further deposits are blocked until the period resets. Minimum limit: ৳500. There is no upper cap — you choose the amount that keeps gambling proportionate to your budget.
Weekly & Monthly Deposit Limits
Prefer to think in longer cycles? Set a weekly or monthly cap instead of, or in addition to, a daily limit. All three limits can be active simultaneously. When any one limit is reached, deposits are paused until the next cycle begins.
Session Time Reminders
Receive an in-platform notification after a set amount of continuous play time. Reminders can be set at 30-minute, 60-minute, or 90-minute intervals. The notification shows your current session length and cumulative wagering, giving you a factual snapshot before you choose to continue or stop.
Cool-Off / Time-Out
Take a structured break from the platform for 1 day, 3 days, 7 days, 14 days, or 6 weeks. Account access is suspended for the full duration. Existing withdrawal requests are still processed normally during a time-out so you do not lose access to your funds.
Self-Exclusion (6 Months to Permanent)
A formal, longer-term exclusion from pcb88. Options range from 6 months to permanent closure. During exclusion, pcb88 will also make reasonable efforts to exclude your details from re-targeting marketing campaigns and bonus invitation lists.
Transaction & Betting History
All members can view a full history of deposits, withdrawals, bets placed, and outcomes at any time from the account dashboard. Reviewing this history regularly is one of the simplest ways to maintain an honest picture of your gambling activity and spending.
Becomes a Problem
Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. The key is recognising the signs early. If any of the following apply to you or someone you know, pcb88 strongly encourages reaching out to our support team or a professional counselling service.
Chasing losses — continuing to bet in order to win back money already lost, often placing larger and larger bets in the process.
Gambling with money set aside for essentials — using funds earmarked for rent, utilities, groceries, or family needs to fund gambling activity.
Hiding gambling activity — concealing the amount of time or money spent gambling from family members, friends, or colleagues.
Feeling unable to stop — attempting to cut back or stop gambling but finding it difficult or impossible to follow through.
Neglecting responsibilities — missing work, study, family commitments, or social obligations because of time spent gambling.
Gambling to escape stress or anxiety — using gambling as a primary coping mechanism for emotional difficulties rather than as entertainment.
Use this checklist to reflect honestly on your relationship with gambling. Healthy gambling means it stays enjoyable and affordable — all the time, not just sometimes.
- I only gamble with money I can afford to lose without financial hardship.
- I set a budget before I start and I stick to it when the session ends.
- I treat gambling as entertainment, not as a source of income.
- I stop playing when I reach my loss limit, even if I feel like continuing.
- My gambling does not interfere with my work, family, or social life.
- I take regular breaks and do not play for many hours in a single session.
- I sometimes gamble for longer than I planned to.
- I have borrowed money or sold items to fund gambling.
- I feel anxious, irritable, or low when I am not gambling.
- Friends or family have expressed concern about how much I gamble.
If gambling has stopped being fun, reach out. pcb88's support team is available 24 hours a day, 7 days a week. All conversations are handled with full confidentiality and no judgement.
Live Chat Support
The fastest way to reach the pcb88 responsible gaming team. Open live chat from any page on the platform and tell the agent you need help with a gambling concern. Response time is under 2 minutes around the clock. Available in English for all Bangladesh-based members.
Email Support
Prefer to write? Send your concern or self-exclusion request to the pcb88 responsible gaming team by email. All responsible gaming emails are treated as priority cases and responded to within 4 hours during normal operating hours.
[email protected]WhatsApp (Text Only)
You can also reach the team via WhatsApp text message. Please note this channel is for text messages only — voice calls are not supported. Use this option if live chat is unavailable on your device. Send your message to the number listed in the site footer.
+880 1700 000000 (text only)Play Smart, Play Safe on pcb88
Responsible gaming tools are in place — now enjoy cricket betting, live casino, and daily bonuses knowing that pcb88 has your back. 21+ only.
For players aged 21 and above only. See our Terms & Conditions and Privacy Policy before playing.